會員權益與點數說明
Flexible rewards and credits that add value to your creative gear.
Shopping Credits
Usage Rules
- Redemption rate: Each 1 credit offsets NT$1.
- Per-order cap: Up to 10% of the order total per order.
- Stacking: Can be used together with member points.
- Restrictions: Some products are not eligible for credit redemption; credits cannot be exchanged for cash.
- Account: Check under "Member Center > Store Credits." Credits cannot be merged or transferred between accounts.
Issuance & Validity
- Birthday credits: Issued on the 1st of each month. Valid for 30 days after issuance; expired credits are deducted automatically by the system.
- Surprise credits: Limited-time credits per campaign announcements; expire if unused.
- Returns: If you cancel within the inspection period or complete a return, the system automatically restores the credits originally applied.
Member Points
Redemption
- Threshold: Points can be redeemed on a single purchase of NT$1,000 or more.
- Rate: Every 3 points offset NT$1.
- Cap: Up to 10% of the order total (stackable with shopping credits).
- Exclusions: Some "non-discountable products" cannot earn or redeem points. The point-offset amount is also excluded from rewards calculation.
Issuance & Expiry
- When issued: Automatically credited to your member account after the inspection period ends.
- Validity: Valid until December 31 of the year the points were issued. Unused points are reset to zero after expiry.
- Returns: For returns within the inspection period, points are restored in proportion to the order's offset amount.
- Where to check: See "Member Center > Member Points."