Shopping Credits & Member Points
Flexible redemption options to upgrade your creative gear.
Shopping Credits Overview
Shopping Credits (Usage Rules)
- Redemption Rate: 1 Credit = NT$ 1.
- Redemption Cap: Maximum deduction is 10% of the total order amount.
- Stackable: Can be used together with Member Points.
- Restrictions: Not applicable for certain items. Credits cannot be exchanged for cash.
- Management: Check balance in "Member Area > Shopping Credits". Non-transferable between accounts.
Issuance & Expiry (Validity)
- Birthday Credits: Issued on the 1st of each month. Valid for 30 days. Expired credits are automatically deducted.
- Surprise Credits: Limited-time credits based on event announcements.
- Refund Policy: Credits used will be returned if the order is cancelled or returned within the inspection period.
Member Points Policy
Redemption Mechanism
- Threshold: Available for orders over NT$ 1,000.
- Exchange Rate: Every 3 Points = NT$ 1 deduction.
- Redemption Cap: Maximum deduction is 10% of the order total (Stackable with Credits).
- Exclusions: Specific items may not be eligible for point accumulation or redemption. Points used do not count towards reward calculations.
Issuance & Expiration
- Issuance Time: Automatically credited to your account after the inspection period ends.
- Expiration Date: Valid until December 31st of the issuance year. Unused points will expire automatically.
- Return Policy: Points used will be refunded if the item is returned within the inspection period.
- Check Balance: Go to "Member Area > Member Points".